Monthly Archives: June 2012

New Ways to Contact Us

Onware is making a few changes to make it easier to contact us, these include:

New Toll-Free Number

You can now contact us using our toll-free number of 855-781-9273. You can still dial our local number of 780-488-9273.

E-mail

We are transitioning our e-mail to the onware.com domain. You will still be able to contact us at our onware.ca e-mail addresses, but we will respond using our new onware.com addresses. Personal e-mail addresses will still follow the pattern: firstname.lastname@onware.com

Microsoft Lync

We are now using Microsoft Lync for our communications and are available for instant messages and VOIP calls on Lync using our e-mail addresses.

Help Desk

When you call in to Onware using the numbers above, please select option 1 to contact the Help Desk. You may also e-mail the Help Desk either support@onware.ca or support@onware.com. Using these methods to contact us will ensure that the entire support team at Onware receives your inquiry and will help us to get back to you faster.