Monthly Archives: December 2016


DIALOG, a national interdisciplinary design firm, has been using Onware for a decade and was a collaborator during development of the original Onware platform. Their many high-profile projects using Onware include Kaye Edmonton Clinic and Calgary International Airport. “We focus on complex design challenges and Onware is an essential tool for managing that complexity,” says Jeff DiBattista, Practice Principal at DIALOG. “To date, we have tracked over 1 million construction documents using Onware. It’s helped us to reduce turnaround times on requests for information and shop drawings. Onware also gives our principals the reporting to be able to monitor status of outstanding items, and our Contract Administrators have the day-to-day tools they need to keep on top of their projects.”

Build Your Own Custom Document Templates

Onware is introducing a new custom document template tool that is going to change the way printed versions of documents are delivered and viewed in the software. In version 9, we are launching a new tool that brings drag and drop to building document templates.

What is a Custom Document Template?

Onware can incorporate custom document templates that match the look of the printed version for any of the document types in Onware (i.e. Request for Information, Change Order, etc.). If your Owner asks you to use their Change Order and Progress Claim formats for their project, you will be able to accomplish this and still take advantage of the tools in Onware. Or, you may want to have branding on the printed version of your documents that matches your firm’s unique identity. Onware includes a “standard” template for each document type. Adding a custom document template to Onware changes the way a document would be displayed when you need to PDF or print it. As seen below, the same Change Order is viewed in the standard and a custom template.

Standard Template                                                                           Custom Template

Differences from Onware 8

Tired of waiting for a release to receive new or updated custom document template? With the new custom document template tool, most changes will be able to be completed in real time. This will significantly decrease the turnaround time for development, testing and adjustment. Need a template that is slightly different for a special project? The new tool will allow for a quick “save as” and let you make adjustments to meet your special requirements. In addition, when configuring your project, a different document template can be selected for each document type, rather than specifying a template for the entire project. This new functionality will provide more granularity and customization options for custom document templates on projects.

Integrated Document Preview

Custom Form Blog The Document Viewer is the new way to preview documents in Onware 9. New features include the ability to export to several formats including: PDF, Excel, text, CSV or image.  You can even search a document for keywords, and print all from one screen!

Version 9 – Update 2

It’s not just a new version, it’s a re-build from the ground up.

Our team has been working hard on Onware version 9! We are excited to share with you our updated progress!


Consistent standardization across Onware:
  • Multi selection of statuses on all Search pages
  • Cancel functionality for all documents
  • Return workflow functionality on all documents
  • Create a Transmittal (previously called Cover Letter in v8) quickly directly from a document’s Search page

What’s New

Re-designed Navigation Menu & NEW! Favourites

In version 8, did you ever have difficulty figuring out which category the document you were looking for was in? We heard your feedback…

Version 9 has a newly organized Navigation Menu!

Improved categorization of documents, coupled with a short description of the purpose of each document, we are confident this re-designed Navigation Menu will assist users in locating their project documents more quickly.


Worried there are still “too many clicks” to accessing the document you use frequently? We’ve taken care of that also with Favourites! For documents you access frequently, add and organize your Favourites for quick and convenient access.

nav menu

NOTE: Favourites display on the Home screen once a project is selected.

Enhanced Comments

Customer feedback on the Version 8 implementation of comments has been well received, but it was evident more could be done to improve this feature. In Version 9, comments:
  • Display at the bottom of all editable document pages
  • Viewing can be restricted to a specific Role
  • Include ability to upload attachments directly to the comment
  • Are accessible when selecting View of the document from the Search page

Universal Linking

In version 8, Onware determined which documents could be linked to each other.  If you wanted to cross reference, or link, a different document that Onware did not provide linking functionality for, you could not!


Need to link an RFI to a Progress Claim? You can! Want to cross reference a Meeting to a Submittal? Yes – it’s possible in Version 9!

Next Steps

We continue to work hard on completing the development of the remaining documents in Onware and communicate our progress with you. Very soon we will be reaching out to each of our Customers to initiate an implementation plan to ensure a smooth transition.

Version 9 – Update 1

It’s not just a new version, it’s a re-build from the ground up.

Our team has been working hard on Onware version 9! We are excited to share with you our first progress update on this highly anticipated version!

Main Menu

Main Menu

Search Page

Search Screen


At present, Onware version 9 is dominating our day-to-day work, investing well over 1,600 developer hours since February. Our to-do list currently contains over 975 changes and we are well on our way towards completion. Highlights of the work that has been completed to date:

  • Added favourites to the home screen for easy access to logs
  • Re-design of the Menu home screen, navigation, colours, buttons, menus
  • Universal Linking – Allowing links between any documents
  • Added more powerful comments with attachments and access controls
  • Even faster uploading and thumbnail generation
  • Enabled single sign-on – the ability to log into Onware with one account
  • Integration with Office 365 Active Directory
  • Smarter Search screens –  more search options and improve performance
  • Next-generation database

Supplementary Material

Recently, we produced a series of quick 3-5 minute how-to videos for use in Onware training and launched our YouTube channel. Thank you for the great feedback received thus far! We are looking forward to expanding and refining this offering over time.

In parallel with Onware Version 9, we are also consolidating, updating, and refining our documentation and users guide into a new guide that will be available online and in PDF format.

Version 8

While working on Version 9, we have not stopped with Version 8. Below, is a timeline of Onware releases. As you can see, even though we are focused on version 9, we continue updating version 8 when needed.

One of the highlights of the last few releases is that we have doubled upload speeds for Cloud customers, going from 36 min for an 85 MB file down to 14 min.

Next Steps

As we complete the initial Version 9 release, we are also reviewing our list of customer requests, and as always, incorporating your feedback. After Onware 9 goes live, we will not slow down, and continue refining and improving.

Going forward, we will continue to communicate our progress, as well as organizing opportunities for demos and training. We will also be providing early access to version 9 in a test environment  so you have a chance to check it out before release.